Changing Perception in the Organisation

The final stage in the perceptive change process is to create a safety management system that supports behavioural change.

Stage two of the perceptive change process involved mapping against the safety management system. Mapping helped to identify why unsafe acts were being carried out. Once stages three and four have been completed, the mapping that was started in stage two can be confirmed. After confirmation, the safety management system can be altered to include the following:

• Policy - the process of perceptive change and behavioral change can be written into the policy in such a way that continuous improvement in health and safety performance can be demonstrated.
• Organisation - observation techniques, perceptive awareness and personal risk assessment techniques can be included in the competence of all employees.
• Planning and implementing - the use of personal risk assessments to ensure that individuals create their own control measures.
• Measuring performance - the use of observation techniques to continually improve workplace safety.
• Review and auditing - follow-up cultural surveys and perception surveys.
  

The last point is an important one. By continually carrying out further surveys, the organisation will be able to identify where improvements have been made and where additional work has still to be done.

Summary of the process